Support
Need a hand?
Tell us what happened and we will sort it out. Where to start depends on whether you are testing Pepper or playing it.
You are a tester
Post it in the tester forum. Bugs belong in Bug Reports, using the template pinned at the top, so other testers can confirm it and you can watch it get fixed.
You are a player
Email us and we will answer. Inside the app, Report a Problem does the same thing and fills in your device and version for you.
You want in
Alpha testing is open. Testers get early builds through TestFlight and a seat in the private forum where the game gets shaped.
What to include
Four details turn a vague report into one we can fix this week.
- What you were doing when it happened
- What you expected instead
- Your device, such as iPhone 15 Pro
- Your iOS version, under Settings, General, About
Common questions
The app crashed. What is most useful to us?
Send it through TestFlight. Take a screenshot right after the crash, then use the Share button in TestFlight to send feedback. That carries the crash log, which a forum post on its own cannot.
I applied to test and have not heard back.
Every application is read by hand, so give it a few days. If it has been longer than that, email us and we will find it.
Can I play without an internet connection?
Yes. A solo game against the computer needs no connection at all. You only need one to play other people.
What does Pepper cost?
It is free while we are in testing. In-app purchases will arrive in later releases.
I forgot my forum password.
Use the lost password link on the forum login form and WordPress will email you a reset. If the email does not arrive, write to us.
Pepper is made by Software Techniques Inc., Roanoke, Virginia.